Our Team
Polly Kosyla
Founder
Polly, a Northwestern University graduate with a background in Psychology and Education, has dedicated over 25 years to providing tailored insurance solutions for nonprofits. Leveraging her deep understanding of nonprofit operations, she supports over 300 organizations across multiple states, fostering sustainability and participating in their fundraising efforts.
Contact:
312.502.0023
polly@swolfways.com
Charlie Koyla
President
Charlie, the youngest agent at S. Wolf, brings fresh energy and a unique perspective from outside the insurance industry. His innovative approach to relationship building and commitment to understanding nonprofits’ unique challenges make him a key part of their growth and success.
Contact:
773.870.5007
charlie@swolfways.com
Trey Elder
Nonprofit Benefit Specialist
Trey Elder is a Chicago-based creative and community organizer with a diverse background in music, hospitality, and nonprofit work. He co-founded Royal Hands, a creative agency, and later launched Quiet Pterodactyl, a nonprofit supporting arts and music access. Elder has booked shows, run events, and promoted artists locally and internationally. He now works as a Benefits Agent with S.Wolf and Associates and serves on committees with the Andersonville Chamber of Commerce.
Contact:
773.531.8165
trey@swolfways.com
John Blockinger
Account Manager | Nonprofit Retention Specialist
John Blockinger is the Service Manager for our Property and Casualty Insurance division, where he helps clients secure the best coverage and value. With a background in underwriting and marketing for several carriers, he brings deep industry knowledge to the table. John has built strong relationships with insurance providers and negotiates favorable terms on behalf of our clients. He also assists with policy updates and portfolio reviews. He holds the CPCU designation, recognizing his expertise in advanced insurance topics.
Contact:
773.332.7721
john@swolfways.com
Jennifer Brown
Nonprofit Customer Service Specialist
Jennifer Brown is the friendly voice behind our customer service operations. With a deep understanding of our policies and a passion for helping people, she ensures that every client question, claim, or concern is handled with care and efficiency. Whether she’s guiding someone through the claims process or helping clarify coverage details, Jennifer brings empathy, clarity, and professionalism to every interaction. Her goal is simple: make insurance feel human.
Contact:
773.332.7721
jen@swolfways.com
Alex Averbach
Director of Operations
Alex Averbach keeps the wheels turning. As our Director of Operations, she oversees systems, strategy, and efficiency across the board—ensuring everything runs smoothly, on time, and on budget. From streamlining workflows to managing contractors, Alex is the architect of our internal excellence. While she doesn’t work directly with clients, her fingerprints are on every success. Think of her as the invisible engine behind our visible results.
